Intents
Intents are used to identify the user's intention from the text provided. The user can create a new intent by providing a name and a color for the intent. The color will be used to highlight the identified intent in the text.
Menu location
Intent can be created and or edited from the following menu:
Settings > Intent > Create Intent
The user can also edit the existing Intents from the Intent
section in Settings
.
More about Intent
Intent is the process of determining the intention on an aggregate level from a text. This is less granular than NER and is used to identify the user's intention from the text to determine the next steps or actions to be taken.
Once an Intent is created, the user can include the newly created Intent in the Sentiment Reviewer
section in Train mode
.
After creating training data and completing fine-tuning, the user can use the Sentiment Reviewer
in Parse mode
to identify the new intents in the text provided.